SMALL BUSINESS SOLUTIONS - SUPPORT FOR YOUR SERVER
Small businesses are sometimes reluctant to utilise IT due to the fear of becoming dependent on a resource that may ultimately let them down at a critical time.
These fears are compounded because they are unable to justify the expense of a full-time IT professional to support their systems. This role is usually taken by someone whose main job lies in another part of the business. When a problem occurs they are then forced to fire-fight the issue without the right level of skills and experience.
They are also unable to carry out their main role, doubly inconveniencing the organisation.
The Nviron solution
Nviron have recognised the unique needs of small businesses and have designed a support solution specifically to address these requirements.
Small Business Care provides and supports an infrastructure framework for all your IT. This framework acts as a protected environment for computer systems enabling your users to maximise the benefit of your investment, without the worry of what will happen should things go wrong.
The service covers:
- Unlimited telephone assistance
- Custom maintenance schedule for on-site work
- Unlimited priority response to server-dead situations
- Named Account Manager
- Dedicated line or VPN link for remote support
- Remote monitoring framework
SMALL BUSINESS SOLUTIONS OVERVIEW Information technology can play an important role in helping a small business grow....
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SUPPORT FOR YOUR SERVER Small businesses are sometimes reluctant to utilise IT due to the fear of becoming dependent on a resource that may ultimately let them down at a critical time....
USEFUL SMALL BUSINESS LINKS A selection of useful small business links....