SERVICE SOLUTIONS - NTRUST MANAGED SERVICE
Many organisations today utilise a managed service to support all or part of their IT infrastructure. The managed service approach enables an agreed service level to be maintained within an agreed cost structure. This can be attractive to business managers and a viable alternative to maintaining an in-house IT function or a way of reducing an existing team's workload.
The Nviron solution
The nTrust managed service provides a flexible range of options that allow an organisation to outsource elements of IT infrastructure to Nviron who will take full responsibility for their operation and maintenance.
The service can be as small as a single managed firewall right through to a complex multi-site resilient server infrastructure incorporating resilience and disaster recovery features.
The key objective of the service is to take full responsibility for the agreed scope allowing the business or IT team to focus on other business related priorities.
Key nTrust features include:
- Managed firewall/VPN
- Managed servers - physical and virtual
- Server and network node monitoring
- Resilience and disaster recovery arrangements
- OneCall single point of contact support desk
- 7x24 Crisis Helpline
The service can be configured to meet your precise requirements, ensuring that you are able to exploit IT without fear of damaging your important business processes.
SERVICE OVERVIEW Keeping your business critical IT systems up and running is vital in ensuring you receive the maximum ....
CUSTOMER CARE Established IT teams can always benefit from being able to access external support when unusual incidents occur ....
SYSTEM CARE Although hardware and software reliability have greatly increased over the last few years, it is a sad fact that systems do still fail ....
NTRUST MANAGED SERVICE The managed service approach enables an agreed service level to be maintained within an agreed cost structure ....