MANAGED SUPPORT SERVICES
Managed Infrastructure
Outsourced maintenance, monitoring, and support of your compute and storage infrastructure, enabling your organisation to focus on core business operations.
Talk to an expertSo, what do we mean by Managed Infrastructure?
IT infrastructure is the foundation that supports your entire digital environment, enabling systems and services to function efficiently.
With Managed Infrastructure, Nviron takes responsibility for monitoring, updating and securing your infrastructure. You still maintain control over your applications and data but don’t need to worry about the underlying infrastructure complexities.
As our digital offerings in the business world are ever-evolving, you need to ensure that your IT is on the same page or even the page beyond. At Nviron, we’re experts at keeping our experts at the forefront of anything IT.
Say hello to stress-free IT
Not one size fits all
Every single business we work alongside has different requirements, so our IT experts will work with you to get to the roots of what you’re looking for as an IT business partner.
We like to be proactive
After we’ve listened to your concerns, our experts will propose the required (sometimes alternative) processes and systems to ensure we’re always one step ahead. This will continue for the duration of our partnership.
People buy from people
We’re all about the relationship. We will ensure you’re happy with your dedicated contacts at Nviron and make sure that they are always available to resolve any issues as speedily as possible.
Our experts are trained by the experts
Our experts are all equipped with the ability to solve the most complex of issues and get you up and running before anything turns critical.
Say hello to stress-free IT
Not one size fits all
Every single business we work alongside has different requirements, so our IT experts will work with you to get to the roots of what you’re looking for as an IT business partner.
We like to be proactive
After we’ve listened to your concerns, our experts will propose the required (sometimes alternative) processes and systems to ensure we’re always one step ahead. This will continue for the duration of our partnership.
People buy from people
We’re all about the relationship. We will ensure you’re happy with your dedicated contacts at Nviron and make sure that they are always available to resolve any issues as speedily as possible.
Our experts are trained by the experts
Our experts are all equipped with the ability to solve the most complex of issues and get you up and running before anything turns critical.
Benefits of Managed Infrastructure
Expertise & support
Nviron has a team of experienced professionals specialising in maintaining and managing our customers' infrastructure components. This enables you to tap into a wealth of knowledge and expertise without hiring and training IT staff.
Reliability & availability
Constant availability is vital for growing businesses. Nviron works to agreed Service Level Agreements (SLAs), ensuring a certain level of uptime and availability for the systems we manage on your behalf.
Focus on core competencies
Managing your IT infrastructure can be resource-intensive. Leave the hard work to us and let your teams concentrate on developing and improving your core products and services.
Reduced downtime
With proactive monitoring and proactive issue resolution, managed infrastructure can significantly reduce downtime due to technical problems.
How we performed in November 2023
Our dedication to exceptional customer service is a constant. Explore these statistics to see our commitment to delivering top-tier service year-round.
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Tickets responded to (by a human) within SLA
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Tickets resolved (by a human) within SLA
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Mean time to fix
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Proactive alerts resolved
Ready to streamline your IT operations
Let our IT experts take care of the tech, so you can focus on what really matters.
Get in touch